Govt. Approved Service MSR Nagar, Mathikere · Bengaluru
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Privacy Policy

We respect your privacy and handle your personal details with care, integrity, and strict confidentiality.

Business: A One Care Pest Control
Effective Date: January 2025
Last Updated: March 2025
Jurisdiction: Bengaluru, Karnataka, India

Privacy At a Glance

A One Care Pest collects only the essential contact and address details required to estimate, schedule, and perform pest control treatments across Bengaluru. We do not sell, rent, or trade your personal information to any third-party marketers or advertisers under any circumstances.

01 Who We Are

A One Care Pest is a government-approved pest control and disinfection service provider based in Mathikere, Bengaluru, Karnataka, managed and operated under the proprietorship of N. Narasimha Murthy.

This Privacy Policy applies to personal information collected when you visit our website (www.aonecarepest.in), fill out our enquiry forms, call our telephone lines, send WhatsApp inquiries, or engage our pest eradication and sanitation services.

02 Information We Collect

We collect information directly from you when you voluntarily reach out for a consultation, quote, or treatment booking. This includes:

Category Examples Why It Is Needed
Contact Details Name, mobile number, alternative phone number, email address To communicate quote details, confirm inspection appointments, and send invoices.
Service Location Locality / area in Bengaluru, complete residential or commercial address, landmark To dispatch our trained pest control operators to your premises.
Pest Infestation Info Type of pest problem (e.g. termites, cockroaches, bedbugs, rodents), property size, preferred timing To recommend the appropriate approved chemical formulation and calculate fair pricing.
Billing Details Payment mode confirmation, transaction receipts, GST details (if applicable) For legitimate financial accounting and service warranty records.

03 How We Use Your Information

We use the collected information strictly for operational and service delivery purposes, including:

  • Providing Quotes & Estimates: Evaluating your requirements and preparing accurate, transparent cost estimates.
  • Scheduling & Execution: Sending verified technicians to your property to conduct pre-treatment inspections, spraying, gel applications, fogging, or termite piping treatments.
  • Warranty & Follow-up Inspections: Honoring service warranties, scheduling complimentary follow-up checks, and ensuring pest eradication success.
  • Customer Support: Answering queries, addressing safety precautions regarding pets or children, and handling service feedback.
  • Legal & Regulatory Compliance: Maintaining standard service records as required by local and commercial regulations.

04 Sharing & Non-Disclosure of Information

Strict No-Sale Policy

We never sell, rent, lease, or monetize your contact numbers, names, or addresses with third-party marketing agencies or lead-generation brokers.

Information is only shared under the following limited circumstances:

  • Assigned Technicians: Our internal staff and authorized pest control technicians who need your address and phone number to navigate to your premises and execute the service.
  • Legal Compliance: If required by Indian law, court order, or governmental authorities in accordance with applicable statutory regulations.

05 WhatsApp & Telephonic Communications

When you click our WhatsApp chat buttons or submit our online WhatsApp enquiry form, your message opens directly in WhatsApp to initiate communication with our official business numbers. By messaging or calling us, you give consent for our team to reply regarding your pest control enquiry.

We do not send spam messages or automated bulk promotional blasts. If you do not wish to receive any further follow-up messages after your enquiry is completed, you may notify us at any time via WhatsApp or email.

06 Data Security & Retention

We implement administrative and technical safeguards to protect your personal details against unauthorized access, loss, misuse, or alteration. Physical service receipts and digital records are stored securely and accessible only to authorized personnel.

We retain customer records only for as long as necessary to fulfill warranty obligations, service history tracking, and statutory tax or accounting requirements in India.

07 Cookies & Website Analytics

Our website uses standard, non-intrusive technical cookies and basic traffic measurement to ensure fast page loading, responsiveness, and proper operation across mobile devices and desktop computers. We do not use intrusive cross-site behavioral tracking or third-party advertising cookies.

08 Your Data Rights

You have the right to:

  • Request a copy or confirmation of the personal details we hold regarding your bookings.
  • Request correction or updating of your contact information or address.
  • Request deletion of your contact records once warranty periods or legal retention obligations have expired.
  • Opt out of any follow-up communication or service reminder calls.

09 Contact Information & Grievance Redressal

If you have any questions, clarifications, or requests concerning this Privacy Policy or how your personal information is handled, please contact our proprietor directly:

A One Care Pest — Grievance Officer

Proprietor: N. Narasimha Murthy

Address: No. 34/A, 2nd Floor, 6th Main, 6th Cross, MSR Nagar, Mathikere, Bengaluru — 560 054, Karnataka, India

Need pest control assistance?

Talk to our experts for immediate inspections, eco-friendly gel treatments, or government-approved residential and commercial pest management.

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